PRIVACY AND COOKIES POLICY Effective Date: 27.11. 2023 This Privacy and Cookies Policy outlines how we collect, use, and protect your personal data and the use of cookies on our platform. Please take the time to carefully read and understand this policy. By using our services, you consent to the practices described herein. CONTACT INFORMATION If you have any questions or concerns about data protection, or if you need assistance with your personal data, please contact us: Name of the Controller: Milagro Games Email: sales@milagro.games DATA COLLECTION We collect data for specific purposes, and the types of data we collect fall into three categories: Data You Provide Us:
Your first and last name
Your email address
Your messenger ID
Your phone number
Your country and city of residence
Information about your business
Data We Collect Automatically:
Your IP address
Mobile device identifiers (e.g., device ID, advertising ID, MAC address, IMEI)
Device-related information (e.g., device name, operating system, browser type, language)
Data gathered through cookies and similar technologies
General location data
Data We Collect from Our Partners:
Data obtained if you link third-party tools with our service
Demographic data (used for approximate location determination)
Data for advertising and analytics to enhance your experience
PURPOSES OF DATA COLLECTION We collect your data for the following purposes:
To contact you
To tailor offers to your preferences
For analytics purposes
EMAILS AND CALLS We use an opt-out email system, meaning we do not send unsolicited emails. You can unsubscribe from our emails at any time using the clear instructions provided in each email. If you request a callback, we will contact you as necessary to address your needs. MILAGRO GAMES´S PRODUCTS Data You Provide Us:
Contact information (e.g., name and email address)
Player name and password
Profile information (e.g., profile photo)
Messages sent through the service (e.g., chat logs and player support tickets)
Other data provided by you
Data We Collect Automatically:
Data related to your account and gameplay
IP address and mobile device identifiers
Device information (e.g., device name, operating system, browser type, language)
Data collected through cookies and similar technologies
General location data
Precise geo-location data (with your consent)
Data about your interactions within the service
Data We Collect from Our Partners:
Data received through linked third-party tools
Demographic data
Data for fraud prevention, payment verification, advertising, and analytics
PURPOSES OF DATA COLLECTION We collect your data to:
Facilitate gameplay and the use of our services
Verify and process payments
Manage our relationship with you
Customize your experience
Respond to inquiries and provide support
Offer personalized promotions and updates
Enable communication
PERSONALIZED ADVERTISEMENTS To provide personalized ads within the service and on external websites, we process data to:
Track content access and online behavior
Improve advertising targeting
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below. SAFETY AND FAIRNESS We maintain data to ensure a fair and safe gaming environment, including:
Analyzing and monitoring service use and social features
Moderating chats automatically or manually
Addressing fraudulent or disruptive behavior
DATA ANALYSIS We may analyze, profile, and segment collected data to achieve the aforementioned goals. USER RIGHTS AND OPTIONS You have the right to:
Opt-out of marketing emails and direct marketing
Opt-out of targeted advertising
Access your personal data
Correct or delete your data
Object to how we use or share your data
Restrict data processing
Withdraw consent
We respond to all requests within a reasonable timeframe. If you have unresolved privacy concerns, please contact your local data protection authority. COOKIES AND SIMILAR TECHNOLOGIES We and our partners use cookies and similar technologies for service delivery, analysis, ad targeting, and fraud prevention. You can disable cookies in your browser settings, but some service features may be affected. DATA SECURITY We continuously implement administrative, technical, and physical security measures to protect your data from unauthorized access, loss, misuse, or alteration. DATA RETENTION We retain data as long as necessary for service provision, legitimate business interests, compliance with legal obligations, dispute resolution, and agreement enforcement. AGE LIMITS We do not knowingly collect or target individuals under the age of 13. If you believe we have collected data from a child under 13, please contact us immediately. COOKIES Cookies are small text files that enhance your browsing experience. Please enable cookies for full functionality. You can control cookies in your browser settings. If you want to know more about cookies, head to aboutcookies.org
HOW WE USE COOKIES We use cookies to keep track of what you've bought from us and what you've done on the site. Cookies also mean you can use services such as tracking your order, checking your account or topping up. Our cookies don't hold personal information such as your name or bank details - they simply let us find that information once you're logged in. We take looking after your details seriously ' we're always monitoring and improving how we protect your personal information. COOKIES AND YOU To have a successful browsing experience, you must have cookies enabled on your internet browser. The more popular ones are:
Internet Explorer
Firefox
Safari
Google Chrome
You can still see the website if you choose not to enable cookies. If cookies aren't enabled, your browsing experience will be limited to just browsing our site. CONTROLLING YOUR COOKIES You can control how you use cookies in your browser. If you don't know what browser you're using, find out by:
PC users: Go to 'Help' in your browser and choosing 'About'.
Mac users: Click on the Apple menu and choose 'About'.
HOW TO ENABLE COOKIES FOR PCS GOOGLE CHROME
Go to Settings
Near the bottom of the page, select Show advanced settings.
In the "Privacy" section, select Content settings.
Select Allow local data to be set (recommended).
Select Done.
MICROSOFT INTERNET EXPLORER 9.0
Click the Tools button and then click Internet options.
Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK
MOZILLA FIREFOX
Click the menu button at the top right of your browser window and select Options.
Then select the Privacy icon.
Set 'Firefox will:'' to 'Use custom settings for history'.
Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
SAFARI ON OSX
Choose Safari
Select Preferences followed by Privacy.
You can then choose to block or unblock cookies.
BLOCK COOKIES If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data: